Refund Policy for Reveal Media, LLC and Associated Brands

Effective Date: May 2025

Reveal Media, LLC—including all associated brands and platforms such as Kingdom Creator, FishFlow, and Kap Chatfield—is committed to delivering high-value coaching, education, software, and digital services that empower creators, entrepreneurs, and ministry leaders to advance their mission with excellence.

Due to the digital and consultative nature of our services, all sales are final and non-refundable.

No Refunds – All Sales/Deposits Are Final

By enrolling in any of our products, programs, or services, you acknowledge and agree to the following terms:

  • You are purchasing non-returnable digital goods and services, including (but not limited to):

    • Online coaching

    • Pre-recorded trainings and downloadable assets

    • Software subscriptions or CRM access

    • Creative and marketing agency deliverables

  • Because your purchase includes immediate access to proprietary material, strategic frameworks, and/or custom services, no refunds will be issued for any reason, including:

    • Change of mind or financial situation

    • Scheduling conflicts or time constraints

    • Lack of engagement or implementation

    • Unmet expectations or failure to achieve specific results

Once your payment is processed, your access is considered final and your seat is secured.

Nature of Our Services

Our programs typically include one or more of the following:

  • Coaching & Mentorship – Group calls, Zoom workshops, expert consulting, and member support

  • Educational Products – Instant access to on-demand lessons, templates, scripts, and workbooks

  • Software Tools – FishFlow CRM or other digital platforms for marketing, automation, and client management

  • Agency Work – Done-for-you services such as funnel builds, ad campaigns, media production, or branding

Due to the intellectual property, customized implementation, and immediate utility of these services, they are structured to be non-refundable by design.

Payment Currency & Billing Entities

All payments are processed in U.S. Dollars (USD). Charges may appear on your bank statement under one of the following business entities:

  • Reveal Media, LLC

  • Kingdom Creator

  • Kappes Chatfield, LLC

  • Rveal Media, LLC

  • Rveal Companies, LLC

Please ensure you recognize these names on your statement to avoid unnecessary confusion.

Chargeback Policy

Initiating a chargeback or dispute with your payment provider without contacting us first is considered a breach of this policy.

In the event of an unauthorized or unjustified chargeback, Reveal Media reserves the right to present the following to the bank or processor as evidence:

  • This Refund Policy

  • Proof of program access (e.g., logins, downloads, coaching attendance)

  • Evidence of content delivery or service fulfillment

This process may also result in termination of access to any current or future programs.

Contact Before You Buy

We’re happy to answer your questions in advance and help you determine if a particular program, tool, or service is right for you.

📧 Email: support@reveal.media

📞 Phone: (402) 799-4884

📍 Mailing Address:

20362 Husker Drive, Gretna NE 68028